OFFICE EXPERT 360
About
At Office Expert 360, I believe small businesses and entrepreneurs deserve the same professional support as large corporations—without the overhead of a full-time staff. That’s why I deliver expert HR, payroll, bookkeeping, administration, and project management services designed to keep your business running smoothly and efficiently.
With 20+ years of proven experience, I’ve helped organizations streamline systems, stay compliant, and reduce risk—freeing owners and leaders to focus on growth and innovation. From building HR policies that protect your team, to cleaning up QuickBooks, to leading cross-functional projects on time and on budget, I handle the details so you can drive results.
But what truly makes my company different is my commitment to relationships. I don’t just provide services—I become your trusted back-office partner. Every solution is personalized, every client gets my full attention, and I am available when you need me—day or night.
Whether you’re a startup laying your foundation or a growing company ready to scale, Office Expert 360 is here to keep you compliant, efficient, and moving forward.
✨ Ready to save time, reduce stress, and unlock growth? Let’s talk—I can’t wait to partner with you.
Our services
Human Resources (HR) Support
Recruitment, onboarding, and offboarding processes
Payroll coordination and benefits administration
Employee relations, performance evaluations, and training programs
HRIS/CRM setup and optimization
Bookkeeping & Accounting Support
Payroll processing and reconciliation (QuickBooks, ADP, etc.)
Expense tracking, reporting, and budgeting assistance
Bank and credit card reconciliations
Financial process clean-up and organization for accurate reporting
Administrative Support
Document preparation, data entry, and recordkeeping
Vendor and client communication
Standard operating procedure (SOP) development
Event planning, meeting coordination, and internal communications
Project Management
Project Planning & Strategy: Defining scope, objectives, deliverables, and success metrics.
Workflow Design & Process Improvement: Creating efficient processes and documenting SOPs.
Task & Resource Management: Assigning tasks, managing workloads, and coordinating cross-functional teams.
Agile & Waterfall Methodologies: Adapting frameworks to fit client needs, whether structured or flexible.
Timeline & Budget Tracking: Developing schedules, monitoring milestones, and controlling costs.
Risk & Issue Management: Identifying potential challenges early and creating mitigation plans.
Team Communication & Coordination: Managing remote teams using tools like Asana, Trello, Monday.com, and Slack.
Reporting & Accountability: Delivering weekly project updates, dashboards, and KPI tracking for stakeholders.
Change Management: Guiding teams through process updates, new systems, or organizational changes.
AI Services
Automating expense categorization and reconciliations with AI tools
Smart dashboards for financial reporting and trend analysis
AI-powered forecasting to predict cash flow and budget needs
2. AI in HR & Recruiting
AI-assisted resume screening and candidate shortlisting
Automated onboarding workflows and training programs
Chatbot-style HR support for FAQs, policy guidance, and scheduling
Sentiment analysis tools to measure employee engagement
3. AI-Driven Administration
Document automation (contracts, reports, SOPs)
Intelligent scheduling and email management tools
AI transcription and summarization for meetings and training sessions
Data entry and database updates using automation
4. AI for Project Management
AI tools for task prioritization and workflow optimization
Predictive project risk analysis
Automated progress tracking and reporting
Knowledge management with AI-powered documentation
Virtual Services
Remote recruiting, onboarding, and employee file management
Virtual policy updates and compliance reviews
Online payroll and benefits administration
HR consulting sessions via video or chat
2. Virtual Bookkeeping & Accounting
Cloud-based bookkeeping in QuickBooks, ADP, and other platforms
Virtual AP/AR processing and reconciliations
Online payroll reporting and tax prep support
Monthly financial summaries delivered digitally
3. Virtual Administrative Assistance
Remote calendar, inbox, and scheduling management
Document creation, editing, and cloud file organization
Virtual customer and vendor communication
Online meeting setup, coordination, and follow-up notes
4. Virtual Project Management
Remote project planning, task delegation, and tracking
Virtual team coordination using tools like Trello, Asana, or Monday.com
Online workflow improvement and SOP documentation
Regular virtual status meetings and progress reports
Customer reviews
Lisa L
“Misty has been a lifesaver for our business. She organized our bookkeeping in QuickBooks, streamlined payroll, and set up policies that finally got our HR department compliant. Thanks to her, we spend less time worrying about back-office tasks and more time growing our company.” – Small Business Owner
Malisa C.
“Misty has been an incredible asset to our real estate brokerage. She organized our bookkeeping in QuickBooks, managed payroll for our agents, and streamlined our HR policies. Having her on board has allowed us to focus on sales while knowing the back office runs smoothly and compliantly.” – Real Estate Brokerage Owner